Privacy Policy

PRIVACY POLICY

Effective Date: 01 January 2025

We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

(a) Personal Information

1. Name
2. Mobile Number
3. Email Address
4. Billing Address
5. Shipping Address
6. Payment Information
7. Order History

(b) Non-Personal Information

1. IP Address
2. Browser Information
3. Device Information
4. Operating System
5. Website Usage Data
6. Analytics Information

(c) Cookies

We use cookies and similar tracking technologies to enhance website functionality, improve user experience, monitor platform performance, ensure security, and run analytics.

2. How We Use Your Information

We use the collected information to:

1. Process and fulfill orders for our bakery products
2. Process secure payments
3. Deliver orders to your specified address
4. Provide dedicated customer support
5. Send real-time order and shipping updates
6. Improve website performance and product offerings
7. Personalize your shopping experience
8. Prevent fraudulent activities
9. Comply with legal, regulatory, and food safety standards
10. Send promotional offers and wellness updates (with your consent)

3. Information Sharing

We do not sell, rent, or trade customer information. Information may be shared only with:

1. Delivery & Logistics Partners (to deliver your food orders)
2. Payment Gateway Providers (to process secure transactions)
3. Technology & Cloud Service Providers
4. Marketing Service Providers (only with your explicit consent)
5. Government or Legal Authorities (when required by law)

4. Data Security

We use industry-standard security measures to protect customer information and transactions, including:

1. SSL (Secure Sockets Layer) Encryption
2. Secure Data Servers
3. Strict Access Controls
4. Firewall Protection
5. Continuous Security Monitoring

5. Customer Rights

You may request:

1. Access to your stored personal information
2. Correction of inaccurate or outdated information
3. Deletion of your personal account data
4. Withdrawal of marketing consent
5. A copy of your personal data

For any privacy-related requests, please contact us at: support@bakory.in

6. Data Retention

Customer information is retained only as long as necessary for business operations, order fulfillment, customer support, legal compliance, tax purposes, and regulatory requirements.

7. Third-Party Links

Our website may contain links to third-party websites or services. Bakory not responsible for the privacy practices, content, or security of those external platforms.

8. Children's Privacy

Our online purchasing services are intended for individuals at least 18 years of age. We do not knowingly collect personal information from children under 18.

9. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal or operational practices. Any updates will be posted on this page along with the revised Effective Date.

10. Contact Information

1. Email: support@bakory.in
2. Website: https://bakory.in/