Shipping Policy

SHIPPING POLICY

Effective Date: 01 January 2025

DELIVERY COVERAGE

We deliver our single-millet snacks and bakery products across India through reliable logistics and express delivery partners to ensure freshness and timely delivery.

ORDER PROCESSING

1. Orders are generally processed and packed within 1–2 working days following successful payment confirmation.
2. Orders placed on weekends or public holidays will be processed on the next working day.
3. Processing times may slightly vary during festive seasons, promotional sales, high demand, or unforeseen circumstances.
4. Bulk or custom corporate hamper orders may require additional baking and packing time before dispatch.

DELIVERY TIMELINE

1. Standard delivery typically takes 3–5 business days, depending on the delivery pin code.
2. Metro cities and major urban areas generally receive orders faster to ensure optimal product freshness.
3. Remote or difficult-to-reach locations may require additional transit time.
4. Delivery timelines are estimated and may vary due to courier operations, severe weather, public holidays, or logistics delays beyond our control.

SHIPPING CHARGES

1. Free Shipping on orders above ₹999.
2. A flat shipping fee of ₹49 will be charged on orders below ₹999.
3. Any applicable delivery charges will be clearly displayed during checkout prior to payment.

ORDER TRACKING

1. Once your order has been dispatched, a tracking link and shipment details will be sent via Email, SMS, or WhatsApp.
2. Customers can track their package in real-time using the provided tracking details or through their registered Bakory account.

DELIVERY ISSUES

Because our products are perishable food items, please ensure someone is available at the provided address to receive the package. If your order is delayed, damaged during transit, or marked as delivered but not received, please report it to our customer support team immediately:

1. Email: support@bakory.in

LIMITATION OF LIABILITY

Bakory shall not be held responsible for delivery delays caused by:

1. Courier or logistics partner operational delays
2. Severe weather conditions
3. Natural disasters
4. Public holidays or government restrictions
5. Incorrect or incomplete delivery addresses provided by the customer
6. Unavailability of the recipient at the time of delivery attempt

COMPANY INFORMATION

1. Email: support@bakory.in
2. Website: https://bakory.in/